Operations Manager

We serve more than 200,000 people a year through housing, health and education programs. Grant reporting covers dozens of federal, state and private funders, each with its own outcomes. The office closes the week between Christmas and New Year's.

About the role

Evansville Community Services is hiring an Operations Manager for our Evansville location. On site in Evansville, Monday to Friday with some Saturday coverage during peak season.

Responsibilities

• Manage daily operations and staffing across first and second shift.
• Hire, train and develop supervisors and leads.
• Build labor schedules that meet volume forecasts without excess overtime.
• Investigate safety incidents and follow through on corrective actions.
• Handle escalated customer complaints and service failures.

Required qualifications

• 2+ years of operations management experience, including managing supervisors.
• Strong Excel skills; experience with an ERP or WMS.
• Clear communicator with hourly staff and executives alike.
• Able to walk the floor for extended periods.
• Working knowledge of OSHA requirements.
• Available for occasional weekend and off-shift coverage.

Nice to have

• Lean Six Sigma Green Belt or higher.
• Bilingual English and Spanish.

Expected salary range: $87,000-$120,000/year, plus bonus eligibility.

Why work with us

• Health savings account (HSA) with employer contribution.
• 401(k) with company match.
• Paid holidays.
• Relocation assistance.

Evansville Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Evansville Community Services.