Operations Manager

Proposals are written by the people who will do the work. Travel is regional, usually driving distance, and rarely more than two nights a week.

Overview

We are adding headcount to this team, so this is a new seat. Dogwoodline Partners is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. Fully remote. You can work from anywhere in the US. Weekday working hours, with room to shift your day when needed. Clear written English is a must, as the team works across time zones.

Main duties

• Handle escalated customer complaints and service failures.
• Plan peak season staffing and temporary labor.
• Hire, train and develop supervisors and leads.
• Approve purchases and vendor contracts within your spending authority.
• Build labor schedules that meet volume forecasts without excess overtime.

What we're looking for

• 3+ years of operations managment experience, including managing supervisors.
• Comfortable with P&L or budget responsibility.
• Track record of improving productivity and cost metrics.
• Working knowledge of OSHA requirements.

Benefits

$106,000 - $121,000 annually

• Employee assistance program.
• Paid sick leave.
• Home office stipend.
• Gym membership reimbursement.
• Professional development budget.

Please include a short note on why this role interests you.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dogwoodline Partners.