Operations Manager

Commercial lines, personal lines and specialty programs are run as separate business units. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Most of the office has been here more than ten years.

The position

Chestnutford Insurance is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. Remote position. Most of the team is in Lahore, but nobody is required to come in. Normal working hours, Monday to Friday. You will need a stable internet connection and a backup power source (UPS or inverter).

Day to day

• Lead four supervisors and hold weekly one-on-ones with each
• Own the operating budget for labour, supplies and equipment
• Build labour schedules that meet volume forecasts without excess overtime
• Approve purchases and vendor contracts within your spending authority
• Hire, train and develop supervisors and leads
• Report weekly KPIs to leadership, including on-time delivery and cost per order
• Improve processes using lean tools such as 5S, value stream mapping and standard work

Qualifications

• 2+ years of operations management experience, including managing supervisors
• Strong Excel skills; experience with an ERP or WMS
• Available for occasional weekend and off-shift coverage
• Comfortable with P&L or budget responsibility
• Clear communicator with hourly staff and executives alike
• Bachelor's degree in business, operations or supply chain, or equivalent experience
• Track record of improving productivity and cost metrics

Compensation: PKR 150,000-PKR 180,000 per month

Benefits

• Medical insurance
• Provident fund
• Paid leave
• Fuel allowance

Please submit your CV in English.

Tell us your notice period and what salary you are looking for.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chestnutford Insurance.