Operations Manager

The company

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. We started in 2000 and have grown to about 10,900 people.

Role overview

Our San Jose team is growing and we are hiring an Operations Manager. Reports to the VP of Operations and manages four supervisors and an operations coordinator. Hybrid: two days in the office in San Jose, the rest from home.

Essential duties and responsibilities

• Hire, train and develop supervisors and leads.
• Set productivity targets and track performance against them.
• Maintain compliance with OSHA and company policies.
• Investigate safety incidents and follow through on corrective actions.
• Build labor schedules that meet volume forecasts without excess overtime.
• Manage daily operations and staffing across first and second shift.
• Lead four supervisors and hold weekly one-on-ones with each.

Requirements

• Available for occasional weekend and off-shift coverage.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Clear communicator with hourly staff and executives alike.
• Strong Excel skills; experience with an ERP or WMS.

Compensation and benefits

The base pay range for this position is $134,000 - $163,000/year. Actual pay depends on experience, skills and location.

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Paid sick leave.
• 401(k) with 4% match.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

New hires usually start two to three weeks after accepting an offer.

This position requires a background check.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canyonlight Ltd.