Operations Manager

Brandywine Urgent Care is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. The Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. This is an in-person role at our Peoria location.

Responsibilities

• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Plan peak season staffing and temporary labor.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Handle escalated customer complaints and service failures.

Skills and experience

• 3-5 years of operations management experience, including managing supervisors.
• Working knowledge of OSHA requirements.
• Strong Excel skills; experience with an ERP or WMS.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.

Nice to have

• Bilingual English and Spanish.
• Experience with a WMS such as Manhattan, Blue Yonder or NetSuite WMS.
• Power BI or Tableau reporting.

What you get

Pay range: $82,000 - $113,000 per year. Final offer will depend on experience.

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• Paid parental leave.
• Short- and long-term disability.

Company overview

Since 1996, the group has grown by bringing independent practices into one organization. Brandywine Urgent Care is a physician group of more than 400 providers in 60 locations across Illinois. Founded in 1996, we now have 510 employees.

Brandywine Urgent Care provides equal employment opportunities to all employees and applicants.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brandywine Urgent Care.