Operations Manager

The position:

This is a new role. The team has doubled in size over the past year. The Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. This role owns labor planning, productivity, safety and on-time performance for the site.

Duties:

• Hire, train and develop supervisors and leads.
• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Handle escalated customer complaints and service failures.
• Own the operating budget for labor, supplies and equipment.

Required qualifications:

• Track record of improving productivity and cost metrics.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Able to walk the floor for extended periods.
• Available for occasional weekend and off-shift coverage.
• Working knowledge of OSHA requirements.
• Comfortable with P&L or budget responsibility.

Preferred:

• Power BI or Tableau reporting.
• Bilingual English and Spanish.
• Multi-site management.

Why work with us:

• Health savings account (HSA) with employer contribution.
• 401(k) with 4% match.
• 11 paid holidays.
• Profit sharing.
• Relocation assistance.
• Paid time off.
• 401(k) with a 100% match up to 5%.

Who we are:

Regional hubs in Massachusetts support dedicated fleet and brokerage operations. Founded in 2010, we now have 290 employees.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bayview Global Logistics LLC.