IT Operations Manager

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Treasure Coast Computer Services is a managed services provider with 510 employees, supporting more than 1,500 client organizations across the US.

Position summary:

We are adding an IT Operations Manager to our IT team. Hands-on management role. You'll still fix things yourself when the team is stretched. This role is fully remote within the US. Normal working hours, Monday to Friday.

What you'll do:

• Answer audit and cyber insurance questionnaires (SOC 2, HIPAA, carrier security reviews)
• Report IT metrics and risks to senior leadership.
• Coordinate with HR on onboarding and offboarding.
• Maintain IT policies for acceptable use, access control and data retention.
• Own the IT budget, including hardware refresh, licensing and contracts.

Qualifications:

• 3-5 years of IT experience, including at least three in a supervisory or management role.
• Broad technical background across Windows, Microsoft 365, networking and endpoint management.
• Track record hiring, coaching and reviewing staff.
• Bachelor's degree in information technology, computer science or business, or equivalent experience.

Nice to have:

• ERP systems like NetSuite, SAP Business One or Dynamics 365.
• Moving infrastructure from on-premises to Azure or AWS.

Compensation: $169,000 to $210,000 per year DOE.

What you get:

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Three weeks of PTO to start.
• Equity.
• Gym membership reimbursement.
• Paid time off.

Treasure Coast Computer Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

A resume is enough to apply. Cover letters are optional.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Treasure Coast Computer Services, LLC.