IT Operations Manager

Corvane is hiring an IT Operations Manager to work remotely from India. Our IT department has grown faster than its processes. The new manager will put structure around asset management, change control and vendor contracts. Remote, open to candidates across India.

Day to day:

• Oversee hardware and software asset management
• Coordinate with HR on onboarding and offboarding
• Report IT metrics and risks to senior leadership
• Work with security on endpoint protection, backups, MFA and incident response
• Own the IT budget, including hardware refresh, licensing and contracts
• Evaluate new tools and write business cases for major purchases
• Negotiate with vendors and MSPs and hold them to their SLAs

What you'll need:

• 3+ years of IT experience, including at least three in a supervisory or management role
• Familiarity with ITIL incident, change and problem management
• Broad technical background across Windows, Microsoft 365, networking and endpoint management
• Bachelor's degree in information technology, computer science or business, or equivalent experience
• Experience managing budgets and vendor contracts
• Track record hiring, coaching and reviewing staff

Perks and benefits:

Compensation: ₹15,00,000 - ₹19,50,000 pa

• Health insurance for you and your family
• Provident fund
• Paid leave

About the company:

Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Corvane Pvt Ltd.