HR Coordinator

Headquartered in Mexico City, the company has 210 employees and contact centres in four locations. Sur Telephone Cooperative is a regional carrier serving more than 600,000 broadband and voice customers across Mexico City.

This is a newly created position. This role owns onboarding, leave administration and HRIS data in Paylocity. The HR Coordinator supports about 350 employees across one plant and two branch offices, covering employee relations, benefits, onboarding and HR compliance. Remote position. Most of the team is in Mexico City, but nobody is required to come in.

KEY RESPONSIBILITIES:

• Support recruiting for hourly roles during peak hiring.
• Investigate employee complaints and document findings and outcomes.
• Answer employee questions on benefits, PTO and policies.
• Process status changes, transfers and terminations.

WHAT YOU'LL NEED:

• 0-2 years of HR generalist or HR coordinator experience.
• Proficient in Excel and Microsoft Office.
• Comfortable with an HRIS such as Paylocity, UKG, ADP Workforce Now or BambooHR.

PERKS AND BENEFITS:

• Private health insurance.
• 13th-month bonus.
• Savings fund.
• Training budget.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sur Telephone Cooperative S.A. de C.V..