Associate Product Manager, Payments

Since 1981, the company has expanded from listings into payments, shipping and seller financing. Content moderation runs around the clock, with reviewers in multiple time zones and languages. We started in 1981 and have grown to about 7,800 people. Our office has a quiet floor and a loud floor.

About the role:

We need another Associate Product Manager, Payments to figure out what to build next in Product, and to say no to the rest. Fully remote. You can work from anywhere in the US. Most of our work is async, and meetings are kept short. Most communication happens in Slack, with short video calls when needed.

What you'll be doing:

• Review competitor products and pricing
• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker
• Present roadmap and results to leadership and key customers
• Interview customers and read support tickets to understand real problems
• Coordinate launches with marketing, sales enablement and support
• Make tradeoff calls on scope, timing and quality
• Query usage data with SQL to find drop-off points

What you need:

• 1+ years of product management experience on a software product
• Bachelor's degree or equivalent experience
• Practice running customer interviews and synthesizing findings
• Understanding of how APIs, databases and web apps fit together

Nice to have:

• Domain knowledge in payments, healthcare or logistics
• Background as an engineer, designer or analyst before moving into product
• Pragmatic Institute or similar product training

Perks and benefits:

• Health, dental and vision coverage starting on day one
• 401(k) with 4% match
• 11 paid holidays
• Medical, dental and vision insurance
• $1,000 home office setup budget

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thicketflow.