Associate Product Manager

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. More than 9,000 organizations use our HR and payroll suite, from regional hospitals to school districts.

About the role

We need another Associate Product Manager to figure out what to build next in Platform, and to say no to the rest. Remote within the US. The team meets in New York City once a quarter, travel covered. Monday to Friday, regular working hours, flexible start and finish. Day-to-day communication is in Slack and Google Meet.

Responsibilities

• Interview customers and read support tickets to understand real problems
• Attend sprint ceremonies and unblock the team on product questions
• Make tradeoff calls on scope, timing and quality
• Close the loop with sales and customer success on feature requests
• Coordinate launches with marketing, sales enablement and support
• Query usage data with SQL to find drop-off points

Qualifications

• 1+ years of product management experience on a software product
• Track record of shipping features that measurably moved a metric
• Experience writing specs and user stories for engineering teams
• Understanding of how APIs, databases and web apps fit together

Preferred qualifications

• B2B SaaS or marketplace experience
• Background as an engineer, designer or analyst before moving into product
• Pricing and packaging decisions

Starting pay: $126,000 to $172,000/year, depending on experience and certifications.

Perks and benefits

• Health insurance
• 401(k) with 4% match
• 12 weeks of paid parental leave

Kestrelscale is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

No agencies or third-party recruiters, please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kestrelscale LLC.