Associate Product Manager (Billing)

WHO WE ARE:

Our website and apps help renters search listings, schedule tours and submit applications. We operate a subscription e-commerce site selling coffee, tea and brewing gear, shipped from our own warehouse. We started in 2014 and have grown to about 80 people. Support shifts are shared, so engineers spend a few hours a quarter answering customer tickets.

WHAT THIS JOB IS:

We need another Associate Product Manager (Billing) to figure out what to build next in Integrations, and to say no to the rest. Our Integrations team has eight engineers and a designer. The PM sets direction, writes specs and checks whether what we shipped worked. This role is fully remote within India. Normal working hours, Monday to Friday. Please make sure you have dependable internet and backup power.

DAY TO DAY:

• Make tradeoff calls on scope, timing and quality.
• Review competitor products and pricing.
• Own and prioritise the product backlog in Jira or Linear.
• Plan quarterly roadmaps with engineering and design leads.
• Close the loop with sales and customer success on feature requests.
• Interview customers and read support tickets to understand real problems.

REQUIREMENTS:

• 1+ years of product management experience on a software product.
• Experience writing specs and user stories for engineering teams.
• Practice running customer interviews and synthesizing findings.
• Strong writing, including the discipline to keep documents short.
• Understanding of how APIs, databases and web apps fit together.

DESIRABLE:

• Background as an engineer, designer or analyst before moving into product.
• Pricing and packaging decisions.

COMPENSATION AND BENEFITS:

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Learning budget.
• ESOPs.
• Flexible hours.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gardenport HQ.