Assistant Operations Manager

Since 1967, the agency has worked with banks, credit unions and insurance companies. We use Asana for projects and Slack for everything else.

WJ Marketing has an opening for an Assistant Operations Manager. This role owns labour planning, productivity, safety and on-time performance for the site. Reports to the VP of Operations and manages four supervisors and an operations coordinator. This role is fully remote within Pakistan. A stable internet connection and a backup power option are required.

RESPONSIBILITIES

• Lead four supervisors and hold weekly one-on-ones with each
• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Handle escalated customer complaints and service failures
• Investigate safety incidents and follow through on corrective actions
• Report weekly KPIs to leadership, including on-time delivery and cost per order

YOU'LL NEED

• 1-2 years of operations management experience, including managing supervisors
• Bachelor's degree in business, operations or supply chain, or equivalent experience
• Strong Excel skills; experience with an ERP or WMS

ALSO HELPFUL

• Multi-site management

BENEFITS

• Medical insurance
• Provident fund
• Paid leave
• Two bonuses a year
• Fuel allowance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at WJ Marketing.