Assistant Operations Manager

More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. We started in 1994 and have grown to about 9,900 people. Laptops are MacBook Pros, and you pick your own editor.

The position

Warrencast is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. We track everything weekly: on-time delivery, cost per order, overtime and safety incidents. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 4 hours of overlap with US Eastern time. Reliable internet and a power backup are a must.

Day to day

• Own the operating budget for labour, supplies and equipment
• Lead four supervisors and hold weekly one-on-ones with each
• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Set productivity targets and track performance against them
• Coordinate with sales, customer service and finance on customer issues and forecasts

Required qualifications

• 1+ years of operations management experience, including managing supervisors
• Strong Excel skills; experience with an ERP or WMS
• Track record of improving productivity and cost metrics
• Comfortable with P&L or budget responsibility
• Clear communicator with hourly staff and executives alike

Nice to have

• Experience with a WMS such as Manhattan, Blue Yonder or NetSuite WMS
• Distribution, logistics or field service background

Compensation: ₹22.5-27 LPA

Perks and benefits

• Annual learning budget
• Health insurance through our employer-of-record partner
• Annual salary review
• Two weeks of paid leave at year end
• Monthly internet allowance
• Paid sick days

We will only contact shortlisted applicants.

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Warrencast LLC.