Assistant Operations Manager

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Treasure Coast Computer Services is a managed services provider with 510 employees, supporting more than 1,500 client organizations across the US.

The role

We're looking for an Assistant Operations Manager to join our team. This is a remote role. This role owns labor planning, productivity, safety and on-time performance for the site. Remote position. Most of the team is in Los Angeles, but nobody is required to come in. Flexible hours with a daily team call in the morning.

What you'll do

• Handle escalated customer complaints and service failures.
• Maintain compliance with OSHA and company policies.
• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Approve purchases and vendor contracts within your spending authority.
• Hire, train and develop supervisors and leads.
• Set productivity targets and track performance against them.

Required qualifications

• 0-2 years of operations management experience, including managing supervisors.
• Comfortable with P&L or budget responsibility.
• Working knowledge of OSHA requirements.
• Clear communicator with hourly staff and executives alike.
• Strong Excel skills; experience with an ERP or WMS.
• Available for occasional weekend and off-shift coverage.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.

Preferred qualifications

• Distribution, logistics or field service background.
• Experience with a WMS such as Manhattan, Blue Yonder or NetSuite WMS.
• Lean Six Sigma Green Belt or higher.

$83,000 to $98,000/year

Why work with us

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• 12 weeks of paid parental leave.
• Flexible spending account.

Treasure Coast Computer Services is an Equal Opportunity Employer, including disability and protected veteran status.

We read every application and reply within about a week.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Treasure Coast Computer Services, LLC.