Assistant Operations Manager

This role opened up after a team member moved internally. Thatchbench Advisors is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. The company is based in Mesa, the US. We are a distributed team spread across a few time zones. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 4 hours of overlap with US Central time.

What you'll be doing

• Coordinate with sales, customer service and finance on customer issues and forecasts
• Own the operating budget for labour, supplies and equipment
• Set productivity targets and track performance against them
• Report weekly KPIs to leadership, including on-time delivery and cost per order
• Investigate safety incidents and follow through on corrective actions
• Build labour schedules that meet volume forecasts without excess overtime

What you'll need

• Available for occasional weekend and off-shift coverage
• Comfortable with P&L or budget responsibility
• Track record of improving productivity and cost metrics
• Bachelor's degree in business, operations or supply chain, or equivalent experience

Pay and benefits

Pay: ₹20,00,000-₹25,00,000 pa

• Paid parental leave
• Paid sick days
• Wellness allowance
• 24 days paid time off
• Co-working space stipend
• Performance bonus

Company overview

From Mesa, our consultants travel to client sites across Arizona and beyond. Since 1990, the firm has done strategy and operations work for utilities and public agencies. Travel runs Monday through Thursday on most projects, with Fridays in the home office.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thatchbench Advisors.