Assistant Operations Manager

Small, quiet, and a short walk from downtown. Rochester Hotel is a 12-room inn with 27 employees.

The role

The Assistant Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. This role owns labor planning, productivity, safety and on-time performance for the site. Hybrid: two days in the office in Rochester, the rest from home.

Day to day

• Set productivity targets and track performance against them.
• Own the operating budget for labor, supplies and equipment.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Lead four supervisors and hold weekly one-on-ones with each.
• Handle escalated customer complaints and service failures.
• Approve purchases and vendor contracts within your spending authority.
• Hire, train and develop supervisors and leads.

Minimum qualifications

• 0-2 years of operations management experience, including managing supervisors.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Available for occasional weekend and off-shift coverage.
• Clear communicator with hourly staff and executives alike.
• Strong Excel skills; experience with an ERP or WMS.

Preferred qualifications

• Bilingual English and Spanish.
• Multi-site management.
• Lean Six Sigma Green Belt or higher.

Perks and benefits

Salary: $68,000 to $83,000 a year

• Health insurance.
• 401(k) with company match.
• 11 paid holidays.
• Dental insurance.
• Professional development budget.
• Paid time off.

Rochester Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are not working with agencies on this role.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rochester Hotel.