Assistant Operations Manager (Remote)

Refugee resettlement services include housing setup, English classes, school enrollment and job placement. We provide emergency shelter, rapid rehousing and case management for families experiencing homelessness.

Position summary:

Ridgeview Foundation is hiring an Assistant Operations Manager (Remote) to work remotely from the US. This role owns labor planning, productivity, safety and on-time performance for the site. This role is fully remote within the US. Standard office hours, Monday to Friday, with flexibility around them. We use Slack, Notion and Google Meet. Cameras on for team calls.

In this role you will:

• Set productivity targets and track performance against them
• Report weekly KPIs to leadership, including on-time delivery and cost per order
• Lead four supervisors and hold weekly one-on-ones with each
• Maintain compliance with OSHA and company policies
• Investigate safety incidents and follow through on corrective actions
• Build labor schedules that meet volume forecasts without excess overtime

What you'll need:

• 1-2 years of operations management experience, including managing supervisors
• Working knowledge of OSHA requirements
• Available for occasional weekend and off-shift coverage

Also helpful:

• Power BI or Tableau reporting

What you get:

$92,000 - $113,000 a year

• Health insurance
• 401(k) with 4% match
• Paid holidays
• Dental insurance

Ridgeview Foundation provides equal employment opportunities to all employees and applicants.

If this sounds like a fit, apply with a resume. A cover letter is optional.

No agencies or third-party recruiters, please.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ridgeview Foundation.