Assistant Operations Manager - Remote

Overview:

Agence Bonnet is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. We track everything weekly: on-time delivery, cost per order, overtime and safety incidents. Employment is through our payroll partner in India. Salary is paid monthly in Indian rupees. Working hours overlap with Central European Time.

Key responsibilities:

• Improve processes using lean tools such as 5S, value stream mapping and standard work
• Investigate safety incidents and follow through on corrective actions
• Set productivity targets and track performance against them
• Coordinate with sales, customer service and finance on customer issues and forecasts
• Hire, train and develop supervisors and leads

You'll need:

• 1+ years of operations management experience, including managing supervisors
• Clear communicator with hourly staff and executives alike
• Available for occasional weekend and off-shift coverage
• Track record of improving productivity and cost metrics
• Bachelor's degree in business, operations or supply chain, or equivalent experience

Compensation and benefits:

• Co-working space stipend
• Paid sick days
• 24 days paid time off
• Home office setup budget
• Public holidays observed per your country
• Annual learning budget

About the company:

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Agence Bonnet EURL.