Assistant Operations Manager

Consultants are staffed across industries early on, then specialize after a few years. Our practices cover strategy, operations, technology implementation, risk and human capital.

Role overview:

Looking for an Assistant Operations Manager who wants to stay somewhere for a while. Reports to the VP of Operations and manages four supervisors and an operations coordinator. Remote within the US. The team meets in Evansville once a quarter, travel covered. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll be doing:

• Handle escalated customer complaints and service failures.
• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Set productivity targets and track performance against them.
• Approve purchases and vendor contracts within your spending authority.
• Build labor schedules that meet volume forecasts without excess overtime.
• Own the operating budget for labor, supplies and equipment.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.

Required qualifications:

• 0-2 years of operations management experience, including managing supervisors.
• Working knowledge of OSHA requirements.
• Comfortable with P&L or budget responsibility.
• Track record of improving productivity and cost metrics.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Available for occasional weekend and off-shift coverage.

Preferred:

• Power BI or Tableau reporting.
• Distribution, logistics or field service background.

The salary range for this role is $79,000 to $95,000/year. This range reflects base salary only.

Benefits:

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• 11 paid holidays.
• Cell phone reimbursement.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

We are not working with agencies on this role.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Quayside Partners.