Assistant Operations Manager

Headquartered in Warsaw, the firm is employee-owned. We work with Fortune 500 companies, federal agencies and large health systems. We started in 1955 and have grown to about 580 people. Expense reports are due every Friday, no exceptions.

Job summary:

The Assistant Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. Remote within Poland. The team meets in Warsaw once a quarter, travel covered. Flexible hours with a daily team call in the morning.

Day to day:

• Plan peak season staffing and temporary labour.
• Lead four supervisors and hold weekly one-on-ones with each.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Handle escalated customer complaints and service failures.
• Approve purchases and vendor contracts within your spending authority.
• Investigate safety incidents and follow through on corrective actions.

Minimum qualifications:

• 1+ years of operations management experience, including managing supervisors.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Track record of improving productivity and cost metrics.
• Strong Excel skills; experience with an ERP or WMS.
• Comfortable with P&L or budget responsibility.

Nice to have:

• Experience with a WMS such as Manhattan, Blue Yonder or NetSuite WMS.
• Bilingual English and Spanish.
• Distribution, logistics or field service background.

PLN 9,900 to PLN 13,500 monthly

Why work with us:

• Remote work allowance.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Doradztwo Mazowsze sp. z o.o..