Assistant Operations Manager

A bit about us

Accessibility testing against WCAG 2.1 AA is part of every release. Production studios in New York City and abroad record and edit thousands of hours of video a year.

The previous person in this role moved to another team. This role owns labor planning, productivity, safety and on-time performance for the site. We track everything weekly: on-time delivery, cost per order, overtime and safety incidents. This role is fully remote within the US. We do not have many meetings. Most updates happen in writing.

Essential duties and responsibilities

• Manage daily operations and staffing across first and second shift.
• Plan peak season staffing and temporary labor.
• Build labor schedules that meet volume forecasts without excess overtime.
• Own the operating budget for labor, supplies and equipment.
• Approve purchases and vendor contracts within your spending authority.
• Hire, train and develop supervisors and leads.

What you'll need

• Clear communicator with hourly staff and executives alike.
• Track record of improving productivity and cost metrics.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Strong Excel skills; experience with an ERP or WMS.
• Available for occasional weekend and off-shift coverage.

Compensation and benefits

• Health savings account (HSA) with employer contribution.
• 401(k) with 4% match.
• Paid holidays.

EOE. We participate in E-Verify.

This position requires a background check.

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BD Courses.