Assistant Operations Manager

Training is standardised across branches, with an online academy and in-person skills checks. 2,900 employees, most of them caregivers working in clients' homes.

About the role:

The Assistant Operations Manager runs daily operations for a distribution and service business with about 120 employees across two shifts. Reports to the VP of Operations and manages four supervisors and an operations coordinator. Hybrid. You will need to be in Cairo at least two days per week.

Day to day:

• Coordinate with sales, customer service and finance on customer issues and forecasts.
• Build labour schedules that meet volume forecasts without excess overtime.
• Hire, train and develop supervisors and leads.
• Plan peak season staffing and temporary labour.
• Lead four supervisors and hold weekly one-on-ones with each.

What you need:

• 0-2 years of operations management experience, including managing supervisors.
• Strong Excel skills; experience with an ERP or WMS.
• Clear communicator with hourly staff and executives alike.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.
• Track record of improving productivity and cost metrics.
• Comfortable with P&L or budget responsibility.
• Available for occasional weekend and off-shift coverage.

What you get:

• Medical cover.
• Pension contribution.
• Annual leave.
• 13th month salary.
• Hybrid working.
• Life cover.
• Data and airtime allowance.

Only shortlisted candidates will be contacted.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Salam Elderly Care.