Assistant Operations Manager

About the company:

Clinical supervision is provided for staff working toward independent licensure.

Al Najd Medical Centre is looking for an operator who can manage through supervisors, hold people to standards and fix broken processes. Reports to the VP of Operations and manages four supervisors and an operations coordinator. Remote position. Most of the team is in Riyadh, but nobody is required to come in. Weekday working hours, with room to shift your day when needed. You will need a reliable internet connection and a quiet place to work.

Job duties:

• Report weekly KPIs to leadership, including on-time delivery and cost per order.
• Handle escalated customer complaints and service failures.
• Approve purchases and vendor contracts within your spending authority.
• Investigate safety incidents and follow through on corrective actions.
• Improve processes using lean tools such as 5S, value stream mapping and standard work.
• Plan peak season staffing and temporary labour.

What we're looking for:

• Track record of improving productivity and cost metrics.
• Strong Excel skills; experience with an ERP or WMS.
• Clear communicator with hourly staff and executives alike.
• Bachelor's degree in business, operations or supply chain, or equivalent experience.

Perks and benefits:

Pay: SAR 14,500 to SAR 19,000/month

• Medical insurance.
• 30 days annual leave.
• Housing allowance.
• Visa provided.

Please include your notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Najd Medical Center Co..