Trainee Receptionist

Magnet designation has been held at the flagship hospital for over a decade.

The position:

The Trainee Receptionist is the first person patients see and the last person they talk to at checkout. This is an in-person role at our Nairobi location.

Responsibilities:

• Verify insurance eligibility and benefits before visits
• Book follow-ups and referrals at checkout
• Send appointment reminders and confirm next-day visits
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Collect copays, deductibles and past-due balances and post payments

About you:

• 1+ years of front desk experience in a medical or dental office preferred
• Reliable attendance. The front desk cannot open without you
• Comfortable with scheduling software and Microsoft Office
• Calm, polite phone manner with upset or unwell callers
• High school diploma or GED
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization

Schedule: Tuesday to Saturday, 8:00 AM to 4:30 PM

What you get:

Pay: KES 20,000 to KES 22,500 a month

• Medical cover
• Pension contribution
• Annual leave
• Transport allowance
• Lunch provided

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wekesa Memorial Hospital.