Trainee Receptionist

We employ 1,400 people in hotels and our corporate office. Most managers started at the front desk or in housekeeping.

The position

Looking for a Trainee Receptionist with a calm, friendly manner for a boutique hotel downtown.

What you'll be doing

• Log maintenance requests and follow up.
• Answer guest questions about the hotel, parking and local restaurants.
• Keep the lobby and front desk tidy.
• Coordinate with housekeeping on room status and early check-ins.
• Promote loyalty program sign-ups.
• Issue room keys and keep the key card system secure.
• Handle cash, credit cards and deposits and balance the drawer each shift.

Minimum qualifications

• 1+ years of hotel front desk or customer service experience.
• Comfortable with computers and learning a property management system.
• Calm when the line is long and the system is slow.
• Able to stand for most of an 8-hour shift.

Nice to have

• Hospitality degree or coursework.
• Night audit experience.
• Cloudbeds or Mews.

What we offer

• Private medical care.
• Extra annual leave days.
• Overtime paid.
• Staff meals.
• Life insurance.

Relocation support is available for the right candidate.

Please mention your notice period and expected salary.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hotel Banat.