Trainee Claims Handler

We specialise in commercial insurance for contractors, trucking companies and restaurants. Our claims team handles property and auto claims from first notice of loss through settlement.

About the role:

We need someone fair, organised and good on the phone with people who have just had a bad day. EWH Insurance Services is hiring for the Casualty unit. Claims come in from policyholders, claimants and agents. We are headquartered in Binghamton and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. You need a reliable internet connection and somewhere quiet to work.

Your responsibilities:

• Meet state fair claims practices deadlines
• Manage rental, repair shop and vendor assignments
• Communicate decisions in writing, including coverage position letters
• Set and adjust reserves as files develop
• Identify potential fraud and refer files to SIU
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Document every file activity in Guidewire ClaimCenter
• Order police reports, medical records and expert opinions as needed

Who you are:

• Valid driver's licence and clean driving record
• Able to climb ladders and access roofs for property inspections
• Patient and professional with upset customers
• Clear writer for file notes and letters

Benefits:

• Annual rate review
• Paid in USD

The posting will close once we have a strong shortlist.

We are reviewing applications as they arrive, so apply early.

Duration: 9 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EWH Insurance Services Inc..