Claims Handler

Company overview

Every account manager handles a full book, from quotes to renewals to claims questions. Second-generation ownership: the founder's daughter runs the agency now. Founded in 1955, we now have 43 employees. January renewals keep everyone busy for a few weeks.

Overview

This role opened up because a team member is relocating. Based in Johor Bahru. Remote work is available after training for adjusters with a home office. Mix of desk and field work. Company car or mileage reimbursement for field inspections.

Essential duties and responsibilities

• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Set and adjust reserves as files develop
• Pursue subrogation against at-fault parties
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Meet state fair claims practices deadlines
• Review policies to confirm coverage and identify exclusions
• Communicate decisions in writing, including coverage position letters
• Write estimates using Xactimate or CCC ONE

You'll need

• Patient and professional with upset customers
• Valid driver's licence and clean driving record
• Experience with Xactimate, CCC ONE or Mitchell

Also helpful

• Auto body or construction background
• Guidewire ClaimCenter experience

Why work with us

Salary: MYR 4,600-MYR 5,600 per month

• Medical and dental coverage
• Annual leave
• Flexible benefits
• Training budget

If you are shortlisted, we will reach out to set up a first call.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sagebrush Benefits.