Trainee Claims Handler

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Columbus Insurance is a property and casualty insurer writing policies in 30 states through independent agents.

Overview

The Trainee Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Columbus Insurance is hiring for the Casualty unit. Claims come in from policyholders, claimants and agents. This is a long-term contractor role, paid monthly in USD. Core hours are 9:00 AM to 1:00 PM US Eastern. You will write a lot of updates, so clear written English is important.

What you'll be doing

• Pursue subrogation against at-fault parties.
• Document every file activity in Guidewire ClaimCenter.
• Work catastrophe deployments after major storms, sometimes for weeks at a time.
• Manage rental, repair shop and vendor assignments.
• Order police reports, medical records and expert opinions as needed.
• Identify potential fraud and refer files to SIU.
• Negotiate settlements with claimants, contractors and attorneys within your authority.

Minimum qualifications

• 0-2 years of claims handling experience.
• Comfortable handling a high caseload with deadlines.
• Patient and professional with upset customers.
• Clear writer for file notes and letters.
• Able to climb ladders and access roofs for property inspections.
• Working knowledge of auto, property or liability coverage.

Preferred qualifications

• Auto body or construction background.
• Catastrophe claims experience.
• AIC, CPCU or similar designation.

Why work with us

• Annual rate review.
• Company laptop.
• Monthly payments via wire transfer or Wise.
• Long-term engagement.

We review applications as they come in.

Candidates must be eligible to work in India.

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Columbus Insurance.