Trainee Claims Handler

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Catastrophe teams deploy adjusters within days of a major storm. Hail season means long days for field adjusters.

Overview

Bronzefold Mutual is hiring for the operations unit. Claims come in from policyholders, claimants and agents. Paid training and licensing support for new adjusters. You will be employed through our employer-of-record partner in India, with a local contract and salary paid in Indian rupees. Core hours are 10:00 to 15:00 CET. A quiet workspace and good internet are required.

Day to day

• Order police reports, medical records and expert opinions as needed
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Pursue subrogation against at-fault parties
• Review policies to confirm coverage and identify exclusions
• Set and adjust reserves as files develop
• Write estimates using Xactimate or CCC ONE
• Meet state fair claims practices deadlines
• Communicate decisions in writing, including coverage position letters

Required qualifications

• 1+ years of claims handling experience
• Comfortable handling a high caseload with deadlines
• Patient and professional with upset customers
• Working knowledge of auto, property or liability coverage
• Clear writer for file notes and letters

Preferred

• AIC, CPCU or similar designation
• Catastrophe claims experience
• Guidewire ClaimCenter experience

What you get

• Flexible hours
• Monthly internet allowance
• Paid sick days
• 24 days paid time off

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bronzefold Mutual.