Technical Author

The product is a mobile app plus a React web dashboard, with a Python and PostgreSQL backend on AWS. Laptops are MacBook Pros, and you pick your own editor.

Job summary:

We're looking for a Technical Author to join our team. This is a remote role. Our Developer Experience team is two writers supporting six product teams. Expect to manage your own priorities. Fully remote. You can work from anywhere in Bangladesh. Normal working hours, Monday to Friday. Please make sure you have dependable internet and backup power.

What you'll do:

• Build and maintain a style guide and templates.
• Edit documentation written by engineers for clarity and consistency.
• Produce release notes for each product release.
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs.
• Interview engineers and subject matter experts to collect technical details.
• Write and update user guides, how-to articles and admin documentation.
• Create diagrams and annotated screenshots with Snagit, draw or Figma.

Qualifications:

• 2+ years of technical writing experience in software, hardware or a regulated industry.
• Ability to read basic code in Python, JavaScript or Java.
• Familiarity with REST APIs, JSON and tools like Postman or curl.

Pluses:

• Setting up a docs site from scratch.
• Information architecture or UX writing.

Perks and benefits:

BDT 57,000 - BDT 71,000 pcm

• Flexible schedule.

Shortlisted candidates will hear from us within two weeks.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tinsmith Labs.