Technical Author

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. SC Labs employs 700 people across engineering hubs in Lahore and three other locations, building ERP software for mid-market manufacturers. Laptops are MacBook Pros, and you pick your own editor.

The position

The Technical Author writes and maintains product documentation, API references and release notes. We're looking for a writer who can read code well enough to document an API and still write plainly for end users. Fully remote. You can work from anywhere in Pakistan. Normal working hours, Monday to Friday. You will need a stable internet connection and a backup power source (UPS or inverter).

Your responsibilities

Interview engineers and subject matter experts to collect technical details. Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs. Write and update user guides, how-to articles and admin documentation. Build and maintain a style guide and templates. Test procedures step by step before publishing. Produce release notes for each product release.

What you need

3-5 years of technical writing experience in software, hardware or a regulated industry. Bachelor's degree in English, communications, a technical field or equivalent experience. Experience with Markdown and Git-based workflows. Writing samples showing technical documentation for different audiences. Comfortable chasing busy engineers for answers. Strong grasp of grammar, structure and plain-language writing. Hands-on use of a help authoring tool or CMS.

Nice to have

Knowledge of the Microsoft Writing Style Guide or Google developer documentation style guide. DITA or other structured authoring.

Pay and benefits

Medical insurance. Provident fund. Paid leave. Two bonuses a year.

We review applications as they come in.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at SC Labs.