Technical Author (Remote)

Company overview

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers.

Overview

The Technical Author (Remote) writes and maintains product documentation, API references and release notes.

Duties

• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs
• Create diagrams and annotated screenshots with Snagit, draw or Figma
• Interview engineers and subject matter experts to collect technical details
• Manage content in Confluence, Zendesk Guide or MadCap Flare
• Build and maintain a style guide and templates
• Test procedures step by step before publishing
• Produce release notes for each product release

Skills and experience

• 3+ years of technical writing experience in software, hardware or a regulated industry
• Bachelor's degree in English, communications, a technical field or equivalent experience
• Strong grasp of grammar, structure and plain-language writing
• Comfortable chasing busy engineers for answers
• Writing samples showing technical documentation for different audiences

What we offer

Pay: ₹10-12 LPA

• Flexible hours

We are reviewing applications as they arrive, so apply early.

Duration: 9 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mortarpost Labs.