Social Media Specialist

Since 1983, the agency has worked with banks, credit unions and insurance companies. Deadlines move when clients change their minds, so plans have some slack built in.

Position summary

We are adding a Social Media Specialist to our operations team. Joining the operations team in San Jose. Reports to the Marketing Manager. You will shoot and edit a lot of short video yourself. A phone, CapCut and good instincts go a long way here. This is an in-person role at our San Jose location.

Responsibilities

• Schedule posts in Sprout Social, Hootsuite or Later
• Escalate customer complaints to support and potential PR issues to leadership
• Write captions, hooks and on-screen text that fit each platform
• Watch trends and adapt the ones that fit the brand

Skills and experience

• 3-5 years managing social channels for a brand, agency or creator
• Comfortable on camera and behind it
• Video editing skills in CapCut, Premiere or similar
• Strong writing with a feel for different platform voices
• Portfolio showing content you created and the results it got
• Familiar with Meta Business Suite and TikTok analytics

Bonus points

• Community management for a consumer brand with a large following
• Spanish-language content creation

Pay and benefits

Compensation: $85,000 - $116,000 annually

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Cell phone reimbursement
• Free parking

EOE. We participate in E-Verify.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Most hires start within two to three weeks of an offer.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at San Jose Communications.