Social Media Specialist

Burbank Communications is a 8-person shop: a designer, a developer, two account managers and the owner. Everyone writes, everyone pulls reports, and everyone sits in on client calls.

The role:

This is a backfill for a team member who moved to another team. Mix of creative work, community management and reporting. Burbank Communications posts daily across five channels and answers comments and DMs seven days a week, with shared weekend coverage. Remote within the US. The team meets in Burbank once a quarter, travel covered. Normal working hours, Monday to Friday. Please make sure you have a quiet place to work and a solid internet connection.

Your responsibilities:

• Respond to comments and direct messages within set response times.
• Maintain a library of approved brand assets and templates in Canva.
• Schedule posts in Sprout Social, Hootsuite or Later.
• Follow brand voice guidelines and the legal approval process for product claims.
• Escalate customer complaints to support and potential PR issues to leadership.

Skills and experience:

• 3-5 years managing social channels for a brand, agency or creator.
• Strong writing with a feel for different platform voices.
• Video editing skills in CapCut, Premiere or similar.
• Comfortable on camera and behind it.
• Available for occasional evening or weekend posting and events.

What we offer:

Compensation: $71,000-$83,000/year

• Health, dental and vision coverage starting on day one.
• 401(k) with company match.
• Paid sick leave.
• Annual bonus.
• 401(k) with 4% match.

Please include a short note on why this role interests you.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Burbank Communications.