Social Media Coordinator

Who we are

Growth has come from search and word of mouth, not paid ads. Our audience is small but loyal: about 40,000 newsletter subscribers who actually open it. Founded in 2017, we now have 35 employees. Support shifts are shared, so engineers spend a few hours a quarter answering customer tickets.

About the role

Fresno Digital has an opening for a Social Media Coordinator. You will shoot and edit a lot of short video yourself. A phone, CapCut and good instincts go a long way here. You can work from home anywhere in the US. We have no office requirement.

Day to day

• Report monthly on reach, engagement, follower growth and site traffic from social
• Schedule posts in Sprout Social, Hootsuite or Later
• Watch trends and adapt the ones that fit the brand
• Respond to comments and direct messages within set response times
• Follow brand voice guidelines and the legal approval process for product claims
• Photograph events, products and team moments
• Escalate customer complaints to support and potential PR issues to leadership

What you bring

• 1+ years managing social channels for a brand, agency or creator
• Familiar with Meta Business Suite and TikTok analytics
• Strong writing with a feel for different platform voices
• Video editing skills in CapCut, Premiere or similar
• Experience with Sprout Social, Hootsuite or Later
• Portfolio showing content you created and the results it got

Desirable

• Photography skills

What you get

$25.50 - $30.00/hr

• Flexible schedule
• Home office stipend

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fresno Digital.