Social Media Assistant

Websites are built in WordPress and Webflow, and we host most of them. Founded in 1998, we now have 48 employees.

Position summary:

We are creating this position because the workload has grown. Mix of creative work, community management and reporting. Joining the operations team in Torrance. Reports to the Marketing Manager. Remote position. Most of the team is in Torrance, but nobody is required to come in. Monday to Friday, regular working hours, flexible start and finish.

What you'll do:

• Plan a monthly content calendar across Instagram, TikTok, LinkedIn, Facebook and YouTube
• Watch trends and adapt the ones that fit the brand
• Follow brand voice guidelines and the legal approval process for product claims
• Respond to comments and direct messages within set response times
• Manage creator and micro-influencer partnerships, including contracts and briefs
• Coordinate with paid media on boosting top posts
• Escalate customer complaints to support and potential PR issues to leadership
• Maintain a library of approved brand assets and templates in Canva

What we're looking for:

• 1-2 years managing social channels for a brand, agency or creator
• Bachelor's degree in marketing, communications or a related field, or equivalent experience
• Video editing skills in CapCut, Premiere or similar
• Familiar with Meta Business Suite and TikTok analytics
• Experience with Sprout Social, Hootsuite or Later
• Strong writing with a feel for different platform voices

Preferred qualifications:

• Spanish-language content creation
• Community management for a consumer brand with a large following
• Photography skills

Why work with us:

Pay: $58,000 to $64,000 per year

• Health insurance
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Medical, dental and vision insurance
• Vision insurance
• Annual bonus
• Short- and long-term disability

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Agencies: please do not contact us about this role.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at WW Creative, LLC.