Site Reliability Engineer

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year.

The role

We need another Site Reliability Engineer to keep our production systems available, measurable and boring. Remote within Croatia. The team meets in Zagreb once a quarter, travel covered. Normal working hours, Monday to Friday. Equipment is provided, including a laptop.

Day to day

• Write tooling in Go or Python to automate failover, scaling and routine operations.
• Build and tune alerting so pages are actionable and rare.
• Lead incident response as incident commander and run blameless postmortems.
• Improve observability with Prometheus, Grafana, Loki, Tempo or Datadog.
• Run capacity planning and load tests with k6, Locust or Gatling.
• Reduce toil by measuring it and automating the worst offenders.
• Plan and run game days and chaos experiments.

Required qualifications

• Production experience with Kubernetes and a major cloud provider.
• Working knowledge of TCP/IP, DNS, HTTP and load balancing.
• Understanding of distributed systems: consensus, replication, partitioning, backpressure.
• Experience participating in and leading on-call rotations.
• Deep Linux knowledge, including systemd, networking and tools like strace and tcpdump.
• Hands-on with metrics, logging and tracing systems.
• Strong programming skills in Go, Python or Java.

Preferred qualifications

• Contributions to open source observability projects.
• EBPF-based tooling.
• Running PostgreSQL, Cassandra, Kafka or Elasticsearch at scale.
• OpenTelemetry instrumentation.

Salary: €2,900 - €3,500/month

Benefits

• Private medical care.
• Extra annual leave days.
• Training budget.

Candidates must be eligible to work in Croatia.

If you are shortlisted, we will reach out to set up a first call.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kvarner Digital d.o.o..