Site Reliability Engineer II

About Kathmandu Data:

Kathmandu Data builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. Since 1994, the company has sold practice management software to dental and veterinary clinics in Nepal. Code review is required on every pull request, and nobody merges their own changes.

The role:

Looking for a Site Reliability Engineer II who wants to stay somewhere for a while. Our services run on Kubernetes across two cloud regions. This hire will help us get better at capacity planning and failover. Remote, open to candidates across Nepal. Normal business hours, Monday to Friday, with some flexibility. A stable internet connection and a backup power option are required.

In your first few months you will:

Reduce toil by measuring it and automating the worst offenders. Improve observability with Prometheus, Grafana, Loki, Tempo or Datadog. Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie. Define SLIs and SLOs with service owners and track error budgets. Lead incident response as incident commander and run blameless postmortems.

What you bring:

2+ years in SRE, production engineering or infrastructure roles. Strong programming skills in Go, Python or Java. Understanding of distributed systems: consensus, replication, partitioning, backpressure. Experience participating in and leading on-call rotations. Infrastructure as code with Terraform or similar.

Pay and benefits:

Compensation: NPR 115,000 to NPR 145,000 a month

Medical insurance. Paid leave. Flexible hours. Company laptop. Dashain bonus.

We are reviewing applications as they arrive, so apply early.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kathmandu Data.