Site Reliability Engineer I - Observability

Tideridge HQ operates consumer websites and apps used by tens of millions of people each month. Advertising, subscriptions and transaction fees each bring in a significant share of revenue.

Overview

We are backfilling a position after an internal move. SRE role with a heavy software component. We expect you to write code that removes toil, not just run playbooks. The Site Reliability Engineer I - Observability will define SLOs with product teams, improve alerting and help lead incidents when they happen. Remote within the US. The team meets in Chicago once a quarter, travel covered. Flexible schedule. We have one team call a day, usually in the morning.

Key responsibilities

• Plan and run game days and chaos experiments
• Build and tune alerting so pages are actionable and rare
• Run capacity planning and load tests with k6, Locust or Gatling
• Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie
• Lead incident response as incident commander and run blameless postmortems
• Manage Kubernetes clusters, node pools and autoscaling
• Write tooling in Go or Python to automate failover, scaling and routine operations

Required qualifications

• 1+ years in SRE, production engineering or infrastructure roles
• Experience participating in and leading on-call rotations
• Clear writing for postmortems and runbooks
• Infrastructure as code with Terraform or similar
• Deep Linux knowledge, including systemd, networking and tools like strace and tcpdump
• Working knowledge of TCP/IP, DNS, HTTP and load balancing

Preferred

• Running PostgreSQL, Cassandra, Kafka or Elasticsearch at scale
• OpenTelemetry instrumentation
• Multi-region or active-active architecture

The salary range for this role is $117,000 to $154,000/year. This range reflects base salary only.

What you get

• Medical, dental and vision insurance
• 401(k) with company match
• 12 weeks of paid parental leave

Applicants must be authorized to work in the U.S.

New hires usually start two to three weeks after accepting an offer.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tideridge HQ LLC.