Site Reliability Engineer I

About us:

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Founded in 2008, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Founded in 2008, we now have 140 employees.

The Site Reliability Engineer I will define SLOs with product teams, improve alerting and help lead incidents when they happen. You can work from home anywhere in Canada. We have no office requirement. Hours are flexible, with one short team call each morning. You get a company laptop and a headset before you start.

Day to day:

• Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie
• Write tooling in Go or Python to automate failover, scaling and routine operations
• Improve observability with Prometheus, Grafana, Loki, Tempo or Datadog
• Build and tune alerting so pages are actionable and rare
• Reduce toil by measuring it and automating the worst offenders
• Lead incident response as incident commander and run blameless postmortems
• Tune Linux kernel, network and JVM settings when performance requires it
• Manage Kubernetes clusters, node pools and autoscaling

Required qualifications:

• 1-2 years in SRE, production engineering or infrastructure roles
• Strong programming skills in Go, Python or Java
• Understanding of distributed systems: consensus, replication, partitioning, backpressure
• Infrastructure as code with Terraform or similar
• Production experience with Kubernetes and a major cloud provider

Benefits:

Compensation: $94,000 - $127,000 annually

• Extended health and dental benefits
• RRSP matching
• Three weeks paid vacation to start
• Group RRSP with employer matching

Applicants must be legally entitled to work in Canada.

We review applications on a rolling basis.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ironwoodland.