Site Reliability Engineer I

Hazelland employs 11,100 people across engineering hubs in Washington and three other locations, building ERP software for mid-market manufacturers. Product, engineering and support teams work out of offices in Washington, District of Columbia and two nearshore delivery centres. Laptops are MacBook Pros, and you pick your own editor.

Job summary

The Site Reliability Engineer I will define SLOs with product teams, improve alerting and help lead incidents when they happen. Our headquarters is in Washington, and about a third of the team works remotely from other countries. We hire in Australia through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. Most communication happens in Slack, with short video calls when needed.

Duties

• Define SLIs and SLOs with service owners and track error budgets.
• Harden databases and caches with replication, backups and restore drills.
• Build and tune alerting so pages are actionable and rare.
• Write tooling in Go or Python to automate failover, scaling and routine operations.
• Tune Linux kernel, network and JVM settings when performance requires it.
• Plan and run game days and chaos experiments.
• Reduce toil by measuring it and automating the worst offenders.
• Manage Kubernetes clusters, node pools and autoscaling.

Required qualifications

• 1+ years in SRE, production engineering or infrastructure roles.
• Deep Linux knowledge, including systemd, networking and tools like strace and tcpdump.
• Experience participating in and leading on-call rotations.
• Clear writing for postmortems and runbooks.
• Strong programming skills in Go, Python or Java.
• Production experience with Kubernetes and a major cloud provider.
• Understanding of distributed systems: consensus, replication, partitioning, backpressure.

Preferred

• Multi-region or active-active architecture.
• CKA or CKS certification.
• EBPF-based tooling.

Rate: $133,000 - $162,000 per year

What you get

• Company laptop.
• Public holidays observed per your country.
• Health insurance through our employer-of-record partner.
• Performance bonus.
• Annual salary review.
• Flexible hours.

Shortlisting will begin immediately.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hazelland.