Site Reliability Engineer I

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Founded in 2010, the business writes the billing, metering and customer portal software that small water and electric utilities run on.

Overview

Dogwoodline's SRE team owns uptime for services that customers depend on around the clock. You'll split time between engineering work and operational load. Fully remote. You can work from anywhere in the US. Monday to Friday, regular working hours, flexible start and finish.

Your responsibilities

• Lead incident response as incident commander and run blameless postmortems
• Define SLIs and SLOs with service owners and track error budgets
• Plan and run game days and chaos experiments
• Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie
• Build and tune alerting so pages are actionable and rare
• Tune Linux kernel, network and JVM settings when performance requires it

Minimum qualifications

• 1+ years in SRE, production engineering or infrastructure roles
• Hands-on with metrics, logging and tracing systems
• Clear writing for postmortems and runbooks
• Experience participating in and leading on-call rotations

What we offer

Pay: $143,000 - $172,000 a year

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Employee discount

Please include a short note on why this role interests you.

Agencies: please do not contact us about this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dogwoodline.