Service Receptionist

Job Title: Service Receptionist

Location: Newcastle upon Tyne

Salary: £14.50-£18.00 p/h + overtime

Hours: Saturdays 8:00 AM to 2:00 PM on a rotation

Contract: Permanent

Small shop, written estimates, and we call before doing anything extra. Most of our customers are repeat, and many come by referral.

Overview:

This Service Receptionist writes up customers, explains repairs in plain English and keeps them updated until pickup.

Responsibilities:

Build estimates for recommended repairs and maintenance. Work with technicians and the parts department on parts availability. Schedule appointments and manage the shop's daily workload. Call customers with inspection findings and get approval before work starts. Arrange loaner vehicles, shuttles and rentals. Keep customers updated on repair status and pickup times. Explain invoices and completed work at pickup.

Qualifications:

2+ years of experience as a service advisor or in automotive service. Able to stand in the service drive and walk the lot for much of the day. Valid driver's licence with a clean record.

Why work with us:

Employee assistance programme. Cycle to work scheme. Free parking.

Please send your CV. A cover letter is welcome but not required.

No agencies please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hughes Auto Repair.