Service Receptionist

About the job

Owner-operated, and the owner still turns wrenches every day. Small shop, written estimates, and we call before doing anything extra. Uniforms are provided and laundered weekly.

Role overview:

We are adding headcount to this team, so this is a new seat. Independent repair shop needs a Service Receptionist who can sell honest work and keep the schedule full. Hourly base plus commission on labour and parts. This is an in-person role at our Accra location.

Essential duties and responsibilities:

Keep customers updated on repair status and pickup times. Call customers with inspection findings and get approval before work starts. Schedule appointments and manage the shop's daily workload. Listen to vehicle concerns and document them clearly for technicians.

What you'll need:

3-5 years of experience as a service advisor or in automotive service. Available Saturdays and some evenings. Proficient with a DMS or shop management software.

What you get:

Annual leave. 13th month salary. Pension contribution. Transport allowance.

Relocation support is available for the right candidate.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DCL Transmission.