Service Manager

About Montajes Buenos Aires:

We install and service furnaces, heat pumps, rooftop units and ductless systems for homes and businesses. Low-voltage work includes structured cabling, access control and security cameras. Take-home trucks for service techs, with fuel cards.

The position:

Our Service Manager team handles 25 to 35 repair orders a day each. The work is on site and cannot be done remotely.

What you'll do:

• Arrange loaner vehicles, shuttles and rentals.
• Handle warranty claims and recall work.
• Work with technicians and the parts department on parts availability.
• Schedule appointments and manage the shop's daily workload.
• Greet customers in the service drive and write up repair orders.
• Keep customers updated on repair status and pickup times.
• Build estimates for recommended repairs and maintenance.
• Listen to vehicle concerns and document them clearly for technicians.

Minimum qualifications:

• 7+ years of experience as a service advisor or in automotive service.
• Proficient with a DMS or shop management software.
• Working knowledge of vehicle systems and common repairs.

Schedule: Monday to Friday, 7:00 AM to 6:00 PM, with one weekday off

Compensation and benefits:

• Private health insurance.
• Meal vouchers.
• Transport provided.
• 13th-month bonus.
• Life insurance.

We may close this posting early once we have enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Montajes Buenos Aires S.R.L..