Senior Technical Author

We operate security operations centres on three continents, so alerts are triaged by analysts on day shift wherever they arrive. Over 1,600 employees work across sales, engineering, consulting and the SOC. Nobody gets in trouble for clicking a test phish. You report it and move on.

Role overview

Our team is growing and we are hiring a Senior Technical Author. Our Product team is two writers supporting six product teams. Expect to manage your own priorities. Fully remote. You can work from anywhere in Bangladesh. Standard office hours, Monday to Friday, with flexibility around them. Most communication happens in Slack, with short video calls when needed.

Essential duties and responsibilities

• Review analytics and search queries to find gaps in the docs.
• Write and update user guides, how-to articles and admin documentation.
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs.
• Produce release notes for each product release.

What you'll need

• Familiarity with REST APIs, JSON and tools like Postman or curl.
• Comfortable chasing busy engineers for answers.
• Hands-on use of a help authoring tool or CMS.
• Experience with Markdown and Git-based workflows.
• Bachelor's degree in English, communications, a technical field or equivalent experience.
• Strong grasp of grammar, structure and plain-language writing.

Why work with us

Compensation: BDT 76,000 - BDT 90,000 per month

• Medical insurance.
• Provident fund.
• Paid leave.
• Life insurance.
• Two bonuses a year.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Purba Cyber Ltd..