Senior Site Reliability Engineer, Networking

Who we are:

Frontier Software builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. Since 1999, the company has sold practice management software to dental and veterinary clinics in the US. On-call rotates weekly and pays a flat stipend whether or not the pager goes off.

What this job is:

We need another Senior Site Reliability Engineer, Networking to keep our production systems available, measurable and boring. Remote, open to candidates across the US.

What you'll do:

• Define SLIs and SLOs with service owners and track error budgets.
• Run capacity planning and load tests with k6, Locust or Gatling.
• Manage Kubernetes clusters, node pools and autoscaling.
• Build and tune alerting so pages are actionable and rare.
• Write tooling in Go or Python to automate failover, scaling and routine operations.
• Reduce toil by measuring it and automating the worst offenders.
• Harden databases and caches with replication, backups and restore drills.

Requirements:

• 6+ years in SRE, production engineering or infrastructure roles.
• Working knowledge of TCP/IP, DNS, HTTP and load balancing.
• Clear writing for postmortems and runbooks.
• Experience participating in and leading on-call rotations.

Bonus points:

• OpenTelemetry instrumentation.
• Running PostgreSQL, Cassandra, Kafka or Elasticsearch at scale.

Benefits:

The salary range for this role is $198,000 - $235,000 per year. This range reflects base salary only.

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• Paid time off.
• Referral program.
• Short- and long-term disability.
• Vision insurance.
• Three weeks of PTO to start.

We review applications on a rolling basis.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Frontier Software.