Senior Site Reliability Engineer

Jacksonville Data employs 51,600 people across engineering hubs in Jacksonville and three other locations, building ERP software for mid-market manufacturers. We keep recurring meetings to Tuesdays and Thursdays where we can.

The position

The Senior Site Reliability Engineer will define SLOs with product teams, improve alerting and help lead incidents when they happen. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours are 9:00 AM to 1:00 PM US Eastern. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll do

• Review architecture proposals for reliability risks before launch.
• Reduce toil by measuring it and automating the worst offenders.
• Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie.
• Improve observability with Prometheus, Grafana, Loki, Tempo or Datadog.
• Build and tune alerting so pages are actionable and rare.
• Write tooling in Go or Python to automate failover, scaling and routine operations.
• Run capacity planning and load tests with k6, Locust or Gatling.

Qualifications

• 5+ years in SRE, production engineering or infrastructure roles.
• Hands-on with metrics, logging and tracing systems.
• Clear writing for postmortems and runbooks.
• Deep Linux knowledge, including systemd, networking and tools like strace and tcpdump.
• Strong programming skills in Go, Python or Java.
• Production experience with Kubernetes and a major cloud provider.

₹46-54 LPA

Benefits

• Paid parental leave.
• Annual learning budget.
• Monthly internet allowance.
• Company laptop.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jacksonville Data.