Senior Receptionist

Most patients live in Hyderabad or within a 20-minute drive.

This is an in-person, full-time role with weekday hours and no Sundays. Dhillon Primary Care needs a Senior Receptionist to run the front desk at our Hyderabad clinic.

Responsibilities

• Collect copays, deductibles and past-due balances and post payments.
• Answer multi-line phones, schedule appointments and route clinical calls to nursing.
• Scan and index documents into the patient chart.
• Balance the cash drawer and prepare the daily deposit.
• Explain office policies, financial responsibility and no-show fees.
• Book follow-ups and referrals at checkout.
• Manage the provider schedule in Epic, athenahealth, NextGen or eClinicalWorks.
• Reschedule patients when providers call out.

You'll need

• Reliable attendance. The front desk cannot open without you.
• Calm, polite phone manner with upset or unwell callers.
• Typing at least 35 WPM.
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization.
• Comfortable with scheduling software and Microsoft Office.
• High school diploma or GED.

Schedule: Four 10-hour days, Monday to Thursday

What you get

Pay: ₹1.5-2 LPA

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Overtime pay.
• Gratuity.
• Accommodation provided.

Applications are reviewed on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dhillon Primary Care Pvt Ltd.